Library Services Standards
The collection at the VCC library includes a wide variety of print and electronic materials carefully selected to assist students with their studies. Each of our two locations holds collections relevant to the programs housed on its campus. Our knowledgeable librarians are ready to assist you with research.
Library and Learning Resources
Tannis Morgan, Director of Library & Learning Centre
604-871-7437
tmorgan@vcc.ca
Public Services
Information Services
Mari Paz Vera, Department Head Library Public Services
604-871-7319
mavera@vcc.ca
| Library Services | Standards |
|---|---|
| Information search | 2 business days |
Public Services
Melanie Primeau, Public Services Supervisor
604-871-7167
604-443-8342
mprimeau@vcc.ca
| Library Services | Standards |
|---|---|
| Check out | 15 minutes |
| Request for available item | 1 business day |
| Add to reserve | 2 business days |
| Missing items check | 5 business days |
| Mending | 30 days |
| Service desk response | 1 business day |
| Response to voice & email | 1 business day |
Systems and ILL Services
James Fournie, Coordinator Systems and Technical Services
604-443.8519
jfournie@vcc.ca
| Library Services | Standards |
|---|---|
| Response to computer/technical problem | 1 business day |
| ILL books | Between 1-10 business days, depending on the lender. If the wait time is longer, the requester is notified. |
| ILL journal articles | Between 1-5 business days, depending on the lender. If the wait time is longer, the requester is notified. |
Technical Services
Shakuntala Prasad, Acquisitions Supervisor
604-443. 8385
sprasad@vcc.ca
| Library Services | Standards |
|---|---|
| Acquisition Rush Purchase Order | 2 business days |
| Cataloguing Rush/Requested Item | 1 business day |
| Processing Rush/Requested New Items | 1 business day |